Let’s Create Floral Magic Together

Customer Support

• Email: support@bestdserals.shop

  • Response Time: Within 24 hours (excluding holidays).

  • Services: Order inquiries, delivery tracking, after-sales support.

• Phone: +1 (312) 576-8973

  • Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (CST).

  • Urgent Orders: Call for priority handling.

Visit Our Studio

• Address:
  11316 S Avenue L, Apt 3R
Chicago, IL 60617, United States

• Opening Hours:

  • Monday – Friday: 10:00 AM – 7:00 PM

  • Saturday: 9:00 AM – 5:00 PM

  • Sunday: By appointment only

Policy Transparency

To comply with Google My Business and consumer protection policies, we ensure:

1. Verified Business Information

   • Address, phone, and email are consistent with official licenses and GMC profile.

   • Services are limited to floral sales and delivery (no misleading claims).

2. Order & Delivery Terms

   • Fresh flowers are perishable; refund requests must be submitted within 24 hours of delivery (photo proof required).

   • For delivery delays or stock issues, we proactively contact customers for solutions.

3. Privacy Protection

   • Customer data is used solely for order fulfillment (see Privacy Policy).

Reviews

• Review Policy:

  • Authentic feedback on Google My Business is welcome. We address concerns through service improvement, not review removal.