Stay Updated on Your Floral Delivery

How to Track Your Order

1. Step 1: Check Your Email

   • After placing your order, a confirmation email with a tracking link will be sent to your registered email address (check spam/junk folders).

   • Click the link or enter your order number (e.g., FLOWER-XXXX) on our website’s tracking page for real-time updates.

2. Step 2: Contact Customer Support

   • If you encounter issues or need assistance:
     📞 Phone: +1 (312) 576-8973 (Mon-Sat, 9AM-6PM CST)
     📧 Email: support@bestdserals.shop (Response within 24 hours)

Delivery Transparency

• Service Area:

  • Local Delivery: Covers zip code 60617 and surrounding areas within 10 miles (e.g., South Chicago, East Side).

  • Nationwide Shipping: Available via USPS/FedEx (3-5 business days, excluding remote regions).

• Delivery Times:

  • Local orders: Delivered within 1-2 business days (subject to driver routes).

  • National orders: 3-5 business days (varies by carrier).

• Live Map Tracking:

  • For local orders, track the driver’s real-time location on the delivery day via the tracking link.

Policy Compliance

To align with Google My Business (GMB) policies, we ensure:

1. Authenticity:

   • All tracking data is sourced from verified logistics partners.

   • Our studio at 11316 S Avenue L, Apt 3R, Chicago, IL 60617 is a verified business location (in-store pickup available).

2. No Misleading Claims:

   • We provide average delivery times, not guaranteed deadlines (e.g., "3-5 business days" instead of "next-day delivery").

3. Privacy Protection:

   • Tracking data is used solely for order fulfillment (see Privacy Policy).